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Applications Support

  1. You might find the answer with our online Frequently Asked Questions (FAQs) .
  2. Please check your Product Documentation, typically including a manual and multi-language quick reference guide. We also have some great Application Notes.
  3. Try your Kingfisher International Local Authorized Dealer. Their experienced engineering staff would be pleased to help.
  4. Contact Kingfisher directly. Our experienced applications engineers would be pleased to help.

Instrument Calibration

Kingfisher offers an optical calibration service. The easy way to access this is through your local Kingfisher Authorized Dealer. We can also calibrate instruments from other manufacturers.

 Around the world, associated calibration services are available in USA and Europe.

Instrument Assurance

Kingfisher offers an instrument Service Inspection Certificate. We put your Kingfisher instrument through it's final Quality Assurance evaluation on our automated test systems, to ensure that your instrument is performing as well as the day it was delivered. This service is less expensive than re-calibration, and is a sensible component of any customer's internal asset assurance program. This service is performed in Australia only.

Instrument Repair

Kingfisher offers fixed price instrument repair, with a typical delivery time of 1-2 weeks. A 3 month warranty applies to all service work. The easy way to access this is through your local Kingfisher Authorized Dealer.

Please use the Service Request Form (RMA) Kingfisher Worldwide Service RMA Fiber Optic Worldwide service when shipping your instrument.

Global Test Equipment Service Warranty Plan

KITS™ Software: Report Customising Service

We would be happy to customize KITS™ loss testing reports to your exact requirements, which can achieve quick payback for you when acceptance testing medium to large installation jobs. Please contact our sales team.

Discontinued Products

Discontinued Product Information